FAQ about the Closing

Update: May 15, 2020

Thank you to all of our patrons for the patience that you have shown during the Covid-19 pandemic and the closures that have happened to combat the spread of the virus.

The goal is for the Richards Memorial Library to return to offering some greater level of service to the community as of the first of June 2020. Right now, the library and the town are planning what that level of service will be, and what it will look like.

In the meantime, we continue to offer Front Porch Pickup of books that are currently on our library shelves.  Please call the library at 508-699-0122 Monday through Friday from 10:00 AM to 12:00 noon, and the staff will assist you in filling orders for books, DVDs, etc.

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The Book Return is now closed. We are out of delivery bins. Please hold all books until we re-open. Thank you.

The new due dates for library materials have been changed to June 18. This does not apply to materials that had already been set to Lost-Assumed.

SAILS has  changed all hold pickup dates to May 28 across all public libraries in the SAILS network. With a large majority of our public libraries now closed, with the expectation that more will follow, this move allows us to deliver a clear and consistent message to patrons about the status of their checkouts. 

K-12 school catalogs have been closed to holds.

The privilege expiration date for patron accounts will remain at July 1, 2020 for now. We will consider extending this date again if the closings last longer than May 18.

These new dates have been applied to all public library transactions on March 16. SAILS will continue running the update every night so that they can be applied to ongoing transactions occurring at libraries that are still open.

Do not worry about returning your books. When the library re-opens, we will check in all books as if they were returned on March 14.

For more information visit the SAILS page: https://www.sailsinc.org/sails-covid-19-update/

We are starting a new program as of April 27.
Starting Monday, April 27, the Richards Memorial Library is offering contactless “Library Front Porch Pickup” for residents of North Attleboro. Call the library (508-699-0122) from 10 a.m. to noon,  Monday through Friday, with your book requests and your library card number. Please note: We can only provide items that are currently on our shelves.

Staff will check the books out to you, bag them, put your name on them, and leave the bag on the front porch of the library for you to pick up. All items will be due back, Monday, June 8. 

We recognize that a significant number of our patrons either do not have access to, or prefer not to use, electronic books and audios. And as fellow readers, we know how important having access to good books is.  We hope this helps fill the gap until we can all safely enjoy the library together again.