Why is my library card expiring? What if I have lost my card?

  • The SAILS system has been programmed for cards to expire after 3 years. This is to ensure that patron information such as address and phone number are updated on a regular basis. To renew, just call the library with your library card number or stop by with your card. 
  • It also allows to us to "cull" inactive cards that have been expired for a number of years. With so many patrons in the system, the database of names would need more and more memory if we couldn't delete records after a specific number of years of inactivity. 
 
  • Lost your card? Just come in with your id (and proof of address) and we'll issue a new card set for free.